Shipping Policy

Shipping Policy 

The current international pandemic from COVID-19 may impact our shipping. We are working hard to get your orders processed and shipped in a timely manner. Please be aware that depending on the shipping destination, your package may experience delivery delays. All shipping platforms have been impacted by the pandemic and shipping times have been slower than usual. 
Please email us at shoprigelboutique@gmail.com if you have further concerns. 

 

  • Items will be shipped within 3-5 business days. Please know we do work very hard to ship orders out the next business day. 
  • We have a FLAT rate shipping fee of $6
  • Free Shipping on orders over $75 
  • Tracking for your order is emailed to you once your order is shipped. Tracking updates are available typically within 1 day of shipping out. 
  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the deliver of your package, please fee free to contact us and we would be happy to help you. 
  • We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not received it by mistake. Then feel free to file a claim with the appropriate delivery service. 
  • We are not responsible for return shipping costs when returning item(s) for a refund or for lost returns. When shipping a return, we recommend purchasing tracking and keeping shipping receipts for your records.

For more information please feel free to contact us at shoprigelboutique@gmail.com or for information concerning our returns please see our Return Policy.